By Badri N. Srinivasan
In projects that implement Scrum, the role of the ScrumMaster is very crucial. The ScrumMaster facilitates the team to achieve the end goal of the customer focuses on ensuring that any impediments and road blocks faced by the team are removed, and he ensures that the core focus of the team is on developing the product/service for the customer under optimal conditions. Thus, he is in effect practicing “servant leadership” where the focus is on...